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Support

We are here to help

Contact Us

Questions, bugs, or feedback? Reach us directly.

support@warwithinapp.com

Common Questions

How do I reset my streak?

Go to Dashboard → tap the streak number → choose "Reset." This starts a new journey. Your history is preserved in Insights.

How do I add an accountability partner?

Go to the Partners tab, enter their email or username, and send an invite. Once they accept, they will receive your SOS alerts.

I forgot my password

On the login screen, tap "Forgot Password" and follow the reset link sent to your email.

How do I delete my account?

Go to Settings → Account → Delete Account. This permanently removes all your data and cannot be undone.

What is a youth account?

If you are 15 or younger at sign-up, your account is labeled youth and content may be tailored accordingly. You can verify or update your birth date in Settings.

Troubleshooting

App is not loading / blank screen

Force-close the app and reopen. If it persists, check your internet connection or try signing out and back in.

Push notifications not arriving

Make sure notifications are enabled in your device Settings → WarWithin → Notifications. Also verify they are turned on inside the app under Settings → Notifications.

SOS alerts not sending to my partner

Confirm your partner has accepted the invitation and that they have notifications enabled. If they use the app in a browser, make sure they have granted notification permission there too.

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